Automotive Service Manager| Weekends Off | Oklahoma City Area

Job Title:Automotive Service ManagerLocation:  Oklahoma CityJob Overview:As a Manager with Christian Brothers Automotive, you will lead the team at this state-of-the-art facility. This person will need to strive to provide unmatched service to both our guests and their vehicles while maintaining honesty and integrity in all communications and service recommendations. The Manager position is directly responsible for all aspects of the location operations.The Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include but are not limited to sales/service writing, staff management, quality of work, guest satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. Responsibilities include, but are not limited to: Ensure our guests have the BEST service experience in the industry.Manage office and shop personnel and daily operationsFollow and enforce all company policies and procedures as outlined in the current Employee HandbookTake necessary corrective and/or disciplinary action for employee non-complianceEnsure quality of work, attitude and performance meets or exceeds guest satisfaction goalsDirect the smooth, orderly and organized operation of the storeMaintain a personal positive attitude and positive communications at all timesDevelop guest estimates and work orders. Direct Service Writer's development of guest estimates and work orders. Assign work orders to the techniciansEnsure selection of quality partsEnsure target margins are achievedOpen and close stores on a daily basisPerform daily accounting closing and balancing proceduresPerform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to OwnersEnsure all equipment is fully operational and in good working order.Ensure technicians have the resources needed to do their jobServe as the primary communications interface to the guests, before, during and after serviceGreet every guest that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respectPossess the ability to consistently and effectively sell our services without jeopardizing honesty and integrityAct in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity